Review Engine sends a perfectly timed review request after every completed job — and quietly routes any complaint back to you before it ever hits Google. More five-stars. Zero public blow-ups.
Most "review tools" just ask for reviews. Review Engine does something smarter: it reads the response first. If a client rates their experience low (1–3 stars), the flow silently pivots — no public post, no Google link. Instead, a message goes to the owner: "Looks like there may be an issue. Want to reach out?" You get the chance to fix it before the internet finds out.
From job completion to published five-star — or privately resolved complaint — fully automated.
Six automated stages — from job closed to review published or complaint resolved.
Review Engine watches for a "complete" status from your CRM, booking calendar, or point-of-sale system. No manual step needed. It knows when the job is done.
A friendly message goes out at the optimal moment — typically 30–60 minutes after job close, when satisfaction is highest and the client still remembers the experience. Timing is configurable per business type.
The client taps a simple 1–5 star rating directly in the message thread. No app download, no account, no friction. The response rate is dramatically higher than email survey links.
1–3 stars triggers the intercept path. The client receives a thank-you for their honesty and a note that you'll follow up. The owner gets a real-time alert with the rating, comment, and a direct link to reach out. No public post is ever shown.
4–5 star clients get a deep-link straight to the live Google review form with their comment pre-populated. One tap to publish. The less they have to do, the more likely they do it. Friction is the enemy of reviews.
Every review request, response, published review, and intercepted complaint flows into a single dashboard. Track trends, spot recurring issues, and watch your average rating climb in real time.
Lead Flow handles the front door — every inbound call, text, and booking request gets answered and booked automatically. Review Engine handles the back door — every completed job generates a review opportunity. Together, they create a closed loop: more bookings in, better reputation out. Each mod works standalone, but they're designed to stack.
A happy client becomes a Google review. An unhappy client becomes a private conversation.
Works with every major review platform and plugs into the booking tools you're already using.
Once when you do it. Once when the review brings in the next client.